Ivy Logistics driver carrying a package beside an Ivy van

Driver Onboarding

Welcome toIvy's Logistics.

Thank you for your interest in driving with us. We are a professional last-mile delivery company focused on safe, accurate, and reliable service — and our drivers are the reason that works. Here is everything you need to complete before your first day.

Step 1Application & Screening Step 2Standards & Training Step 3Contractor Agreement Step 4First Day

All onboarding steps must be completed prior to your start date. Failure to complete these steps may result in removal from consideration, or from the schedule.

1

Application & Background Screening

Complete your application, and your background check through OpenForce.

  1. After your screening call, you should receive a link from your Ivy Logistics recruiter. Use it to fill out your full application.
  2. Our team enters your details into OpenForce for your background check. There is nothing for you to set up.
  3. Watch for an email from OpenForce (check your spam folder too) and complete what it asks.

If you have not received the link from your recruiter, or the OpenForce email has not arrived a day or two after your screening call, contact your dispatch number at the bottom of this page.

2

Delivery Best Practices & Standards

After your orientation, we text you the link to the driver training course. Complete it before your first route.

Our onboarding course walks you through how we work — from warehouse safety to how to run your route in the apps. It is six short chapters and takes about fourteen minutes end to end. This covers the VOP do's and don'ts, and the delivery standards every Ivy driver is held to.

  • Welcome to Ivy LogisticsWho we are and what we expect
  • Warehouse Safety & ProfessionalismConduct and safety at the facility
  • Delivery StandardsVOP do's and don'ts, photos, and exceptions
  • Building Your Route with OnRouteLoading and sequencing your stops
  • Making Deliveries with OnRouteScanning, delivering, and closing out
  • The Ivy RouteOps AppYour schedule, pay, and daily tools
Start the Training Course

Acknowledgment of this review is included in the Independent Contractor Agreement you sign in Step 3 — so complete the training before you sign.

3

Independent Contractor Agreement

Review and sign your agreement in the Ivy RouteOps app the first time you sign in.

The Independent Contractor Agreement covers your role, your responsibilities, how and when you are paid, and the operational expectations you are agreeing to. Read it in full before signing — it is the document that governs your working relationship with Ivy's Logistics.

  • Your role and responsibilities as a contractor
  • Payment terms and schedule
  • Operational expectations and delivery standards
  • Acknowledgment of the Step 2 training

Drivers with Ivy's Logistics work as independent contractors (1099), not employees. If you have questions about what that means before you sign, call your dispatch contact below.

4

First Day Instructions

What to bring, what to wear, and what to do when you arrive.

  • Valid driver's license — bring the physical card, not a photo of it.
  • Fully charged phone — you will run your route from it all day.
  • Appropriate footwear and delivery-ready clothing — closed-toe shoes, weather-appropriate.
  • The OnRoute app, downloaded and installed — before you arrive, not in the parking lot.
  • Arrive on time — early is on time.
  • Call or text your onsite contact when you arrive — so we know you are there.

Download the OnRoute app

iPhone — App Store Android — Google Play

Late arrivals or no-shows will be removed from the schedule. If something goes wrong on your first morning, call your dispatch number before your start time — not after.

Need Help?

Call your dispatch

If you get stuck on any step, call the dispatch number for your market. Do not wait until your start date to ask.

ATLA 404-800-3389 Atlanta, GA CHAR 864-606-3886 Charlotte, NC PTCR 203-347-0401 Stamford, CT

General questions: (888) 887-1332  ·  wecare@ivyslogistics.com

Almost There

Finish your steps, then we will see you on route

Once all four steps are complete, your dispatch contact will confirm your start date and where to report.

Start the Training Course Back to Step 1